• Title: Social IT 
  • Abstract: The rise of the Social Service Desk
  • Description: It seems like just yesterday people doubted the role of virtualization, SaaS, Green IT, and Bring Your Own Desktop as tools for organization and IT service management. Today, as the world spins into the abyss of Facebook, Twitter, and Mobile Devices, are there Service Desks or IT Departments using these tools? The answer is a resounding yes. In this session, you will see in real time the world inside your organization and in the palms of each of your customers and IT Staff. This session is a primer for the post-conference workshop that will change the way you do business.

In this session we will explore:



(Links, Promo, Itinerary, Photos, Social Media)

Please inquire to check availability