KNOWLEDGE WORKERS AND THE REPUTATION INDEX ECONOMY

  • Title: Knowledge Workers and the Reputation Index Economy
  • Abstract: Welcome to the Reputation Economy Part One: Rise of the Knowledge Agent.
  • Description: Measuring performance is never easy.  Fortunately, in 2016, we have ways of measuring engagement of our teams with algorithms that will start to rival Google.  When page rank turns to people rank, understanding the metrics that define effective collaboration will be key. Knowledge work is based on the ability to create, consume, and curate information that benefits teams, organizations, and communities.  When "first call resolution" becomes "solution virility index," we start to envision a world of workers who are not tied to information technology, but instead enable information systems.

In this session we will explore:

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