ServiceSphere - Founder
SERVICESPHERE
Denver / Malta / Auckland
July 2008 – November 2010
ORGANIZATIONAL SUMMARY:
Servicesphere was initially founded as a global provider of SaaS software solutions for the IT Service Management industry and a provider of technical process management consultancy. During that time focus shifted to personal IT/Health management.
ROLE SUMMARY:
Lead the company to new partnerships, sales and industry disruption. Hire and manage personnel in global offices in Malta and New Zealand.
HIGHLIGHTS:
Global network of podcasts, ITSM Weekly.
CHALLENGES:
First time founder.
ACHIEVEMENTS
Marketing Leadership:
One million listeners globally.
The most influential IT Service Management leader recognized by iTSMF 2010 Presidents award.
Sales Leadership:
Delivery of partnered services to Silicon Valley upstarts ZenDesk and Hootsuite.
Executive Leadership:
Vision and Strategy
Successful M&A to Pink Elephant
Technical Leadership:
Developed infrastructure for Cloud-based platform
Designed Existence App, the first mobile application for health-behavioral based habits.