Posts tagged IT Services 🌐
Director, Office of the CTO - BMC Software

BMC SoftwareHouston, Tx

Aug 2012 – Mar 2014 

ORGANIZATIONAL SUMMARY: BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. 

ROLE SUMMARY:  Recruited and hired by CTO, Kia Behnia, as a director in the office of the CTO tasked to serve as a liaison with technical teams and marketing teams to bring to market a location-based mobile product for enterprise IT management in under 12 months.

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Director of Digital Systems - ServiceNow

ServiceNowSan Diego, CA

Oct 2011 – Jul 2012  

ORGANIZATIONAL SUMMARY:ServiceNow makes work better across the enterprise. Getting simple stuff done at work can be easy, and getting complex multi‑step tasks completed can be painless. Our applications automate, predict, digitize and optimize business processes and tasks, from IT to Customer Service to Security Operation and to Human Resources, creating a better experience for your employees, users and customers while transforming your enterprise.  

ROLE SUMMARY:  Recruited and hired by the CEO, Fred Luddy, role was to support technical disruption in the IT enterprise management space with duties from product management to roadmap strategies. Additionally served as a public facing figure to generate news and media for the company to go public.  

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Director of Product Development - NetworkD Corporation

NetworkD, Newport Beach, CA

2002 – 2007

ORGANIZATIONAL SUMMARY: NetworkD Corporation is a global leader in IT Business Process Consulting, Desktop Systems Management and Help Desk Management Solutions to enterprise organizations worldwide.

ROLE SUMMARY:  Director of product development is responsible for development, roadmap, integration and product through all business cycles. 

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Senior Consultant - FrontRange Solutions

FrontRange Solutions, Colorado Springs, CO

1999 – 2002  

ORGANIZATIONAL SUMMARY: FrontRange Solutions company empowers IT, HR, Facilities, Customer Service, and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to detect and protect against threats to business continuity.

ROLE SUMMARY:  Senior consultant travel 80% of the time implementing IT support solutions in Fortune 500 companies.

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Technical Services Manager - Healtheon / WebMD

WebMD, New York, NY

1995-1999

ORGANIZATIONAL SUMMARY:  WebMD is an American corporation known primarily as an online publisher of news and information pertaining to human health and well-being.

ROLE SUMMARY:  Responsible for managing IT help desk to the customer throughout the western region of our support services in for our billing software teams within Medical Manager.

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